Step-by-Step Onboarding Process
02
MATCHING & TEAM SETUP
We form a team (ex Doc / Operation) tailored to scope.
01
REQUEST & CONSULTATION
Clients book a Zoom meeting to share needs
04
LIVE OPERATION BEGINS
Daily workflow, task execution & client feedback loop begins.
03
WORKFLOW INTEGRATION
We integrate into client's tools (TMS, Email, etc.).
Our Core Services
Trained staff with European logistics knowledge who can handle day-to-day operations for air and ocean shipments.
Creating, managing and checking commercial invoices, BLs, AWBs, and shipment updates.
Handling AR/AP processes, issuing invoices, following up with clients.
Back-office support for email follow-up, scheduling, and platform management.
By the Numbers
95
%
ON-TIME TASK COMPLETION RATE
50
%
IMPROVED CUSTOMER SATISFACTION RATE
30
+
FILES HANDLED PER OPERATOR EACH MONTH
60
%
COST SAVINGS COMPARED TO IN HOUSE OPERATIONS
What Our Clients Say
“The trial period made all the difference. We did not have to guess. We saw the results before scaling. Hugix has become a reliable part of our global operations and we are now preparing to expand their role into admin tasks too.”
Eliot Kim, Managing Director at HTNS Benelux
“Before Hugix, we were constantly firefighting due to staff absences and delays. Hugix gave us a stable and scalable team that simply works. No overhead. No unpredictability.”
Kang, Managing Director at Eurise K
Our Partners
